Service · Services
Heating inspection: boiler, heat pump and balancing
Independent diagnosis of your heating installation: gas/oil boiler, heat pump, underfloor heating, radiators, hydraulic balancing and EPC compliance. Sizing, efficiency and workmanship verification. Enforceable report within 7 days to activate ten-year liability, insurance or contestation.
380 €
from · VAT incl.
2 h
on site
7 days
report delivered
Wallonia
+ Brussels
expert checking a wall gas boiler with a combustion analyser
For whom
A heating inspection tailored to four situations.
01
New-build owner
Failing heating after reception (cold rooms, excessive bills, noise). Ten-year qualification, identification of the responsible party (heating engineer, design office) and recourse.
02
Renovation owner
New heat pump or boiler that does not deliver. Sizing diagnosis, balancing and EPC compliance. Independent technical arbitration.
03
Pre-purchase buyer
Suspect or aged installation during a viewing. Opinion to estimate remaining lifespan, negotiate the price or set a suspensive condition.
04
Owner in dispute
Disagreement with heating engineer or design office after a defect. Drafting of an enforceable report, basis for amicable or judicial proceedings.
Our method
Five steps from survey to enforceable report.
Comprehensive audit methodology: combustion analysis, sizing verification, hydraulic balancing control, control parameter reading, EPC compliance. Measurements taken and compared to regulatory requirements.
- 01Phone briefingPreliminary exchange: installation type, installation date, energy bills, complaints (cold rooms, overconsumption, noise). Submission of technical documents and EPC.
- 02On-site inspection2-hour visit with check of the boiler or heat pump, flow and supply/return temperature measurement, control verification, combustion analysis if relevant.
- 03Differential diagnosisQualification: undersizing, failing balancing, mis-set control, workmanship defect, EPC non-compliance or simple ageing. Ranking.
- 04Report drafting15-25 page document with measurements taken, legal qualification, NIT-CSTC and EPC references, and quantified rework or optimisation recommendations.
- 05Recourse follow-up if neededLetter templates to the heating engineer, home insurer or ten-year liability insurer. Coordination with partner lawyer if legal action.
Deliverables
What you walk away with, concretely.
15-25 p. enforceable report
Structured document with measurements taken, legal qualification and recommendations. Enforceable in insurance, conciliation or first-instance court.
Parameter survey
Table of temperatures, flows, pressures and control parameters surveyed, compared to regulatory requirements. Centrepiece of the file.
HD geolocated photos
Detailed photo report of the installation, control panel and watch-out points. Annexed to the report and usable in proceedings.
Quantified estimate
Estimated cost of rework or optimisations: balancing, parts replacement, EPC compliance upgrade. Costing basis for insurance or recourse.
Letter templates
Tailored template letters: heating engineer, design office, home insurance, ten-year liability. Depending on the origin identified.
30-min briefing included
Half-hour call to review the report, prioritise actions and lock in the rework or recourse strategy.
Pricing · VAT incl., all-inclusive
Three packages for your need.
Flash diagnosis
From 380 €
Visit + written opinion · 1h30 on site
- 1h30 inspection
- 3-5 page written opinion
- Main defect qualification
Le + demandé
Full inspection
From 580 €
Diagnosis + enforceable report
- Everything in 'Flash diagnosis'
- 15-25 p. enforceable report
- Full parameter survey
- Quantified estimate
Inspection + recourse
From 880 €
Inspection + legal file
- Everything in 'Full inspection'
- Legal file preparation
- Partner lawyer coordination
- 12-month energy bill follow-up
Testimonials
They entrusted us with their heating diagnosis.
★★★★★
« New heat pump using twice as much as advertised. The report identified clear undersizing. Ten-year liability activated, machine replaced by the heating engineer. »
photo client
Jérôme Massart
New-build owner · Andenne
★★★★★
« Cold rooms on the ground floor, overheating upstairs. Failing balancing diagnosis. Hydraulic rework and comfort restored without changing the boiler. Major saving. »
photo client
Caroline Devaux
Owner · Mons
★★★★★
« 2008 house visited before purchase. Boiler advertised as recent. Flash report: aged boiler to replace within 3 years. Purchase price adjusted by €6,500. »
photo client
Nicolas Pirotte
Pre-purchase buyer · Brussels
FAQ
Your questions about the heating inspection.
Does an undersized heat pump fall under ten-year liability?
Yes if it compromises normal home use (insufficient heating in winter) and appears within 10 years of reception. The expert report qualifying the undersizing is the centrepiece of the recourse.
My bills are abnormally high — is this an installation defect?
Possible. Overconsumption may come from poor balancing, mis-set controls, undersized boiler or insulation defect. An audit clearly identifies the dominant cause.
How valuable are hydraulic balancing tests?
Very. A hydraulic imbalance can mean 15 to 25% overconsumption and very uneven thermal comfort between rooms. A balancing rework typically costs between €400 and €1,200.
Must my installation be EPC-compliant?
A new installation, yes, complying with the requirements at the time of installation. An EPC non-compliance after reception may fall under the perfect-completion warranty or ten-year liability depending on severity.
What documents to prepare before the visit?
Installation plans, heating engineer invoices, ten-year liability certificate, latest maintenance report, 24-month energy bills, EPC. The better documented the file, the more precise the diagnosis.
Are you independent from heating engineers and brands?
Strictly. We refuse any case where we have a commercial relationship with the contractor, manufacturer or opposing expert. Our mandate comes exclusively from the owner.
Prefer email? contact@reception-provisoire.be